FAQ
What types of apparel do you offer?
Wendy specializes in a curated collection of stylish and comfortable apparel. Our offerings include standout pieces such as hoodies and dresses that blend contemporary fashion with everyday wearability.
How can I ensure the right fit when ordering?
To ensure the right fit, we recommend consulting our size guide available on the product pages. This guide provides detailed measurements to help you select the appropriate size for your body type.
What is your return policy?
We accept returns within 7 days of receiving your order, provided the items are unused, unwashed, and in their original condition with tags and packaging intact. Please refer to our return policy for more details.
How long does shipping take?
Shipping times vary based on location. For metro cities in India, delivery typically takes 2–5 business days, while other locations may take 4–7 business days. Please note that these timelines may vary due to courier availability or high demand.
Do you offer international shipping?
Currently, we do not offer international shipping. However, we are exploring options to expand our shipping capabilities in the future.
What payment methods do you accept?
We accept various payment methods, including credit and debit cards, UPI, and Cash on Delivery (COD) for orders within India. Please check our payment options at checkout for more details.
How can I track my order?
Once your order has been shipped, you will receive an email or SMS with tracking details. You can use this information to monitor the real-time status of your package.
What should I do if I receive a damaged item?
What types of apparel does Wendy offer?
Wendy provides a diverse collection of stylish apparel that includes cozy hoodies with playful prints and elegant lace dresses. Our offerings are designed to cater to various fashion tastes, ensuring that customers can find unique pieces that suit their individual style.
How can I determine my size when ordering?
To ensure the best fit, we recommend referring to our size chart available on the product pages. It provides detailed measurements for each size, allowing you to select the most appropriate option based on your body measurements.
What is the return policy for items purchased from Wendy?
Items can be returned within 7 days of receipt, provided they are unused, unwashed, and in their original condition with tags and packaging intact. Certain items, such as undergarments and accessories, are not eligible for return due to hygiene reasons.
How long does shipping take for orders placed with Wendy?
Orders are processed within 1–2 business days. Delivery times vary based on location: metro cities typically receive orders within 2–5 business days, while other locations may take 4–7 business days. Delays may occur due to factors such as weather or courier availability.
What payment methods are accepted at Wendy?
Wendy accepts various payment methods, including credit and debit cards, UPI, and Cash on Delivery (COD). For COD orders, a flat shipping fee applies.
How can I track my order after it has been shipped?
Once your order is shipped, you will receive an email or SMS containing a tracking link. This link allows you to monitor the real-time status of your package. If you do not receive tracking information within 3 days, please contact us for assistance.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact us immediately with details and photographs of the issue. We will assist you in resolving the matter promptly.
Can I modify my delivery address after placing an order?
If you need to change your delivery address, please contact us within 12 hours of placing your order. After this period, we may not be able to accommodate address modifications.
How can I contact Wendy for further inquiries?
You can reach us via email at contact@wendy.co.in Our team is available to assist you with any questions or concerns regarding your order or our products.